Last updated: August 1, 2026
Quick answers for EDGE field teams using EDGE Advertising with @kenesak.com accounts.
Signing in
- Use the work email and password provided in your login sheet (for example dt01.hvt@kenesak.com).
- Install the EDGE Advertising app — not Espresso Audit or Telco Lady — for field activation work.
- Forgot password? Contact your program admin — self-service reset is not available in the field app.
Check-in and check-out
- Allow location permission when prompted — GPS is required to verify outlet visits.
- Check-in must be within range of your assigned outlet. If you see a distance warning, move closer and try again.
- Check-out is available during the configured window. Late check-out may be recorded after the standard window closes.
Stock, sales, and leave
- Stock loading and sales reports sync when you have mobile data or Wi‑Fi.
- Submit leave requests from the app before your absence when possible.
- Push and in-app notifications summarize approvals, reminders, and program updates.
Sync and troubleshooting
- Keep mobile data or Wi‑Fi enabled so submissions sync to the EDGE admin portal.
- If data looks stale, open Settings and confirm you are signed in, then restart the app.
- For persistent issues, contact your supervisor with your team code, outlet, and a screenshot if possible.
Privacy and account deletion
See the Privacy policy and Delete data pages on this portal for how we handle personal information and deletion requests.
- Support email: hventhean11@gmail.com
- Support phone: +855 96 281 8929